Dr Trader is a service from Shelby Investments Company Limited (hereinafter, the “Company”).
2. Scope of the Policy
This risk disclosure policy (hereinafter, the “Policy”) is provided to the Company’s Clients and
prospective Clients in compliance with the provisions of the Law.
The Policy forms part of the Client’s agreement, namely, the Terms and Conditions Agreement with
the Company, thus the Client is also bound by the terms of this Policy, as set out herein.
Before applying to the Company for a trading account and before they begin to trade with the
Company, all Clients and prospective Clients should read carefully the following risk disclosures
and warnings contained in this document relating to derivative Financial Instruments offered by
the Company for trading (such as CFDs).
However, it is noted that this Policy cannot and does not disclose or explain all of the risks and other
significant aspects involved in dealing in CFDs. The notice was designed to explain in general terms
the nature of the risks involved when dealing in CFDs on a fair and non-misleading basis.
3. General Risk Warning
The Client should not engage in any investment directly or indirectly in Financial Instruments unless
he knows or understands the risks involved for each one of the financial instruments offered by the
The Client should acknowledge that he runs a great risk of incurring losses and damages as a result
of the purchase and/ or sale of any financial instrument and accept that he is willing to undertake
It is noted that this document cannot and do not disclose or explain all of the risks and other
significant aspects involved in dealing in Derivative Financial Instruments offered by the Company
for (such as CFDs). The notice was designed to explain in general terms the nature of the risks
involved when dealing in Financial Instruments on a fair and non-misleading basis, according
to the Law. The Client should be aware of all the risks associated with trading in CFDs and seek
independent professional expert advice if he has any doubts. The Company does not provide such
advice. If the Client does not understand the risks involved in trading in CFDs, he should not trade
4. Technical Risks
(a) The Client and not the Company shall be responsible for the risks of financial losses caused by
failure, malfunction, interruption, disconnection or malicious actions of information, communication,
electricity, electronic or other systems.
(b) If the Client undertakes transactions on an electronic system, he will be exposed to risks
associated with the system including the failure of hardware, software, servers, communication
lines and internet failure. The result of any such failure may be that his order is either not executed
according to his instructions or it is not executed at all. The Company does not accept any liability
in the case of such a failure.
(c) The Client acknowledges that the unencrypted information transmitted by e-mail is not
protected from any unauthorized access.
(d) At times of excessive deal flow the Client may have some difficulties to be connected over the
phone or the Company’s Platform(s)/system(s), especially in fast Market (for example, when key
macroeconomic indicators are released).
(e) The Client acknowledges that the internet may be subject to events which may affect his
access to the Company’s Website and/or the Company’s trading Platform(s)/system(s), including
but not limited to interruptions or transmission blackouts, software and hardware failure, internet
disconnection, public electricity network failures or hacker attacks. The Company is not responsible
for any damages or losses resulting from such events which are beyond its control or for any other
losses, costs, liabilities, or expenses (including, without limitation, loss of profit) which may result from
the Client’s inability to access the Company’s Website and/or Trading System or delay or failure in
sending orders or Transactions.
(f) In connection with the use of computer equipment and data and voice communication
networks, the Client bears the following risks amongst other risks in which cases the Company has
no liability of any resulting loss:
• Power cut of the equipment on the side of the Client or the provider, or communication
operator (including voice communication) that serves the Client;
• Physical damage (or destruction) of the communication channels used to link the Client
and provider (communication operator), provider, and the trading or information server of
• Outage (unacceptably low quality) of communication via the channels used by the
Client, or the Company or the channels used by the provider, or communication operator
(including voice communication) that are used by the Client or the Company;
• Wrong or inconsistent with requirements settings of the Client Terminal;
• Untimely update of the Client Terminal;
• When carrying out transactions via the telephone (land or cell phone lines) voice
communication, the Client runs the risk of problematic dialing, when trying to reach an
employee of the broker service department of the Company due to communication quality
issues and communication channel loads;
• The use of communication channels, hardware and software, generate the risk of nonreception
of a message (including text messages) by the Client from the Company;
• Trading over the phone might be impeded by overload of connection;
• Malfunction or non-operability of the Platform, which also includes the Client Terminal.
The Client may suffer financial losses caused by the materialization of the above risks, the Company
accepting no responsibility or liability in the case of such a risk materializing and the Client shall be
responsible for all the related losses he may suffer.
5. Trading Platform
(a) The Client is warned that when trading in an electronic platform he assumes risk of financial loss
which may be a consequence of amongst other things:
• Failure of Client’s devices, software and poor quality of connection.
• The Company’s or Client’s hardware or software failure, malfunction or misuse.
• Improper work of Client’s equipment.
• Wrong setting of Client’s Terminal.
• Delayed updates of Client’s Terminal.
(b) The Client acknowledges that only one Instruction is allowed to be in the queue at one time.
Once the Client has sent an Instruction, a new Instruction can be given to the Company.
(c) The Client acknowledges that the only reliable source of Quotes Flow information is that of
the live Server’s Quotes Base. Quotes Base in the Client Terminal is not a reliable source of Quotes
Flow information because the connection between the Client Terminal and the Server may be
disrupted at some point and some of the Quotes simply may not reach the Client Terminal.
(d) The Client acknowledges that when the Client closes the order placing/ deleting window or
the position opening/closing window, the Instruction, which has been sent to the Server, shall not
(e) Orders may be executed one at a time while being in the queue. Multiple orders from the same
Client Account in the same time may not be executed.
(f) The Client acknowledges that when the Client closes the Order, it shall not be cancelled.
(g) In case the Client has not received the result of the execution of the previously sent Order but
decides to repeat the Order, the Client shall accept the risk of making two Transactions instead of
(h) The Client acknowledges that if the Pending Order has already been executed but the Client
sends an instruction to modify its level, the only instruction, which will be executed, is the instruction
to modify Stop Loss and/or Take Profit levels on the position opened when the Pending Order
6. Risks and Warning associated with transactions in Complex Financial Instruments (Derivatives
Financial Instruments such as CFDs)
Although Derivative Financial Instruments can be used for the management of investment risk,
some of these products are unsuitable for many investors. Different Derivative Financial Instruments
involve different levels of exposure to risk and in deciding whether to trade in such instruments the
Client should be aware of the risks and factors contained in this document. However it is noted
that this document cannot disclose all the risks and other important aspects of derivative financial
instruments such Contracts for Differences (CFDs).
Trading in CFDs is VERY SPECULATIVE AND HIGHLY RISKY and is not suitable for all members of the
The Client should not deal in these products unless he understands their nature and the extent of
his exposure to economic, legal and other risks involved and that he may loose entirely all of his
money also any additional commissions and other expenses incurred.
The Client should also be satisfied that the product is suitable for him in the light of his personal
financial circumstances, financial resources, life style and obligations are financially able to assume
the loss of their entire investment.
The Client should have the knowledge to understand CFDs trading and the Underlying assets
and Markets. CFDs are derivative financial instruments deriving their value from the prices of the
underlying assets/markets in which they refer to (for example currency, equity indices, stocks,
metals, indices futures, forwards etc.). Although the prices at which the Company trades are set
by an algorithm developed by the Company, the prices are derived from the Underlying Assets /
market. It is important therefore that the Client understands the risks associated with trading in the
relevant underlying asset/ market because fluctuations in the price of the underlying asset/ market
will affect the profitability of his trade.
The Company will not provide the Client with any advice relating to CFDs, the Underlying Assets and
Markets or make investment recommendations of any kind. So, if the Client does not understand
the risks involved he should seek advice and consultation from an independent financial advisor.
If the Client still does not understand the risks involved in trading in CFDs, he should not trade at all.
6.2. Leverage and Gearing
Transactions in foreign exchange and derivative Financial Instruments carry a high degree of
risk. The amount of initial margin may be small relative to the value of the foreign exchange or
derivatives contract so that transactions are «leveraged» or «geared».
A relatively small market movement will have a proportionately larger impact on the funds the
Client has deposited or will have to deposit; this may work against the Client as well as for the
Client. The Client may sustain a total loss of initial Margin funds and any additional funds deposited
with the Company to maintain his position. If the market moves against the Client’s position and/
or Margin requirements are increased, the Client may be called upon to deposit additional funds
on short notice to maintain his position. Failing to comply with a request for a deposit of additional
funds, may result in closure of his position(s) by the Company on his behalf and he will be liable for
any resulting loss or deficit.
6.3. Risk-reducing Orders or Strategies
The placing of certain Orders (e.g. «stop-loss» orders, where permitted under local law, or «stoplimit»
Orders), which are intended to limit losses to certain amounts, may not be adequate given
that markets conditions make it impossible to execute such Orders, e.g. due to illiquidity in the
market. Strategies using combinations of positions, such as «spread» and «straddle»’ positions may
be as risky as taking simple «long» or «short» positions. Therefore Stop Limit and Stop Loss Orders
cannot guarantee the limit of loss.
Trailing Stop and Expert Advisor cannot guarantee the limit of loss.
Some Derivative Financial Instruments trade within wide intraday ranges with volatile price
movements. Therefore, the Client must carefully consider that there is a high risk of losses as well as
profits. The price of Derivative Financial Instruments is derived from the price of the Underlying Asset
in which the Derivative Financial Instruments refer to (for example Currency Pairs, equity indices,
metals, commodities and forwards or any other asset available for CFD trading with the Company
according to the Company’s discretion from time to time). Derivative Financial Instruments and
related Underlying Markets can be highly volatile. The prices of Derivative Financial Instruments and
the Underlying Asset may fluctuate rapidly and over wide ranges and may reflect unforeseeable
events or changes in conditions, none of which can be controlled by the Client or the Company.
Under certain market conditions it may be impossible for a Clients order to be executed at declared
prices leading to losses. The prices of Derivative Financial Instruments and the Underlying Asset will
be influenced by, amongst other things, changing supply and demand relationships, governmental,
agricultural, commercial and trade programs and policies, national and international political and
economic events and the prevailing psychological characteristics of the relevant market place.
The Client acknowledges and accepts that, regardless of any information which may be offered
by the Company, the value of Derivative Financial Instruments may fluctuate downwards or
upwards and it is even probable that the investment may become of no value. This is owed to the
margining system applicable to such trades, which generally involves a comparatively modest
deposit or margin in terms of the overall contract value, so that a relatively small movement in
the Underlying Market can have a disproportionately dramatic effect on the Client’s trade. If the
Underlying Market movement is in the Client’s favor, the Client may achieve a good profit, but an
equally small adverse market movement can not only quickly result in the loss of the Clients’ entire
deposit, but may also expose the Client to a large additional loss.
Some of the Underlying Assets may not become immediately liquid as a result of reduced demand
for the Underlying Asset and Client may not be able to obtain the information on the value of these
or the extent of the associated risks.
6.7. Contracts for Differences
The CFDs available for trading with the Company are non-deliverable spot transactions giving
an opportunity to make profit on changes in the Underlying Asset (cash indices, index futures,
bond futures, commodity futures, spot crude oil, spot gold, spot silver, single stocks, currencies or
any other asset according to the Company’s discretion from time to time). If the Underlying Asset
movement is in the Client’s favor, the Client may achieve a good profit, but an equally small
adverse market movement can not only quickly result in the loss of the Clients’ entire deposit but
also any additional commissions and other expenses incurred. So, the Client must not enter into
CFDs unless he is willing to undertake the risks of losing entirely all the money which he has invested
and also any additional commissions and other expenses incurred.
Transactions in Contracts for Differences may also have a contingent liability and the Client
should be aware of the implications of this as set out below under “Contingent Liability Investment
6.8. Off-exchange transactions in Derivative Financial Instruments
CFDs offered by the Company are off-exchange transactions. While some off-exchange markets
are highly liquid, transactions in off-exchange or non-transferable derivatives may involve greater
risk than investing in on-exchange derivatives because there is no exchange market on which to
close out an Open Position. It may be impossible to liquidate an existing position, to assess the value
of the position arising from an off-exchange transaction or to assess the exposure to risk. Bid prices
and Ask prices need not be quoted, and, even where they are, they will be established by dealers
in these instruments and consequently it may be difficult to establish what a fair price is.
In regards to transactions in CFD’s the Company is using an Online Trading Systems for transactions
in CFD’s which does not fall into the definition of a recognized exchange as this is not a Multilateral
Trading Facility and so do not have the same protection.
6.9. Contingent Liability Investment Transactions
Contingent liability investment transactions, which are margined, require the Client to make a series
of payments against the purchase price, instead of paying the whole purchase price immediately.
The Margin requirement will depend on the underlying asset of the Financial Instrument. Margin
requirements can be fixed or calculated from current price of the underlying instrument and it can
be found on the website of the Company.
If the Client trades in Contracts for Differences, he may sustain a total loss of the funds he has
deposited to open and maintain a position. If the market moves against the Client, he may be
called upon to pay substantial additional funds at short notice to maintain the position. If the
Client fails to do so within the time required, his position may be liquidated at a loss and he will be
responsible for the resulting deficit. It is noted that the Company will not have a duty to notify the
Client for any Margin Call to sustain a loss making position.
Even if a transaction is not margined, it may still carry an obligation to make further payments in
certain circumstances over and above any amount paid when the Client entered the contract.
Contingent liability investment transactions which are not traded on or under the rules of a
recognised or designated investment exchange may expose the Client to substantially greater
If the Client deposits collateral as security with the Company, the way in which it will be treated
will vary according to the type of transaction and where it is traded. There could be significant
differences in the treatment of the collateral depending on whether the Client is trading on a
recognised or designated investment exchange, with the rules of that exchange (and the
associated clearing house) applying, or trading off-exchange. Deposited collateral may lose its
identity as the Client’s property once dealings on the Client’s behalf are undertaken. Even if the
Client’s dealings should ultimately prove profitable, he may not get back the same assets which he
deposited, and may have to accept payment in cash.
6.11. Suspensions of Trading
Under certain trading conditions it may be difficult or impossible to liquidate a position. This may
occur, for example, at times of rapid price movement if the price rises or falls in one trading session
to such an extent that under the rules of the relevant exchange trading is suspended or restricted.
Placing a Stop Loss will not necessarily limit the Client’s losses to the intended amounts, because
market conditions may make it impossible to execute such an Order at the stipulated price. In
addition, under certain market conditions the execution of a Stop Loss Order may be worse than
its stipulated price and the realized losses can be larger than expected.
6.12. No Delivery
It is understood that the Client has no rights or obligations in respect of the Underlying Assets relating
to the CFDs he is trading. There is no delivery of the underlying asset.
Slippage is difference between the expected price of a Transaction in a CFD, and the price the
Transaction is actually executed at. Slippage often occurs during periods of higher volatility (for
example due to news events) making an Order at a specific price impossible to execute, when
market orders are used, and also when large Orders are executed when there may not be enough
interest at the desired price level to maintain the expected price of trade.
7. Charges and Taxes
(a) The Provision of Services by the Company to the Client is subject to fees, available on the
Company’s website. Before the Client begins to trade, he should obtain details of all fees,
commissions, charges for which the Client will be liable. It is the Client’s responsibility to check for
any changes in the charges.
(b) If any charges are not expressed in monetary terms (but, for example, as a percentage of
contract value), the Client should ensure that he understands what such charges are likely to
(c) The Company may change its charges at any time.
(d) There is a risk that the Client’s trades in any Financial Instruments the trade may be or become
subject to tax and/or any other duty for example because of changes in legislation or his personal
circumstances. The Company does not warrant that no tax and/or any other stamp duty will be
payable. The Company does not offer tax advice.
(e) The Client is responsible for any taxes and/or any other duty which may accrue in respect of
(f) It is noted that taxes are subject to change without notice.
(g) It is noted that the Company’s prices in relation to CFDs trading are set by the Company and
may be different from prices reported elsewhere. The Company’s trading prices are the ones at
which the Company is willing to sell CFDs to its Clients at the point of sale. As such, they may not
directly correspond to real time market levels at the point in time at which the sale of CFD occurs.
8. Third Party Risks
(a) The Company may pass money received from the Client to a third party (e.g. an intermediate
broker, a bank, a market, a settlement agent, a clearing house or OTC counterparty located
outside Cyprus) to hold or control in order to effect a Transaction through or with that person or to
satisfy the Client’s obligation to provide collateral (e.g. initial margin requirement) in respect of a
Transaction. The Company has no responsibility for any acts or omissions of any third party to whom
it will pass money received from the Client.
(b) The legal and regulatory regime applying to any such third party person will be different from
that of Cyprus and in the event of the insolvency or any other equivalent failure of that person, the
Client’s money may be treated differently from the treatment which would apply if the money was
held in a Segregated Account in Cyprus. The Company will not be liable for the solvency, acts or
omissions of any third party referred to in this clause.
(c) The third party to whom the Company will pass money may hold it in an omnibus account
and it may not be possible to separate it from the Client’s money, or the third party’s money. In
the event of the insolvency or any other analogous proceedings in relation to that third party, the
Company may only have an unsecured claim against the third party on behalf of the Client, and
the Client will be exposed to the risk that the money received by the Company from the third party
is insufficient to satisfy the claims of the Client with claims in respect of the relevant account. The
Company does not accept any liability or responsibility for any resulting losses.
(d) The Company may deposit Client money with a depository who may have a security interest,
lien or right of set-off in relation to that money.
(e) A Bank or Broker through whom the Company deals with could have interests contrary to the
The Company’s insolvency or default, may lead to positions being liquidated or closed out without
the Client’s consent.
10. Investor Compensation Fund
The Company participates in the Investor Compensation Fund for clients of Investment Firms
regulated in the Republic of Cyprus. Certain clients will be entitled to compensation under the
Investor Compensation Fund where the Company fails. Compensation shall not exceed twenty
thousand euro (EUR 20.000) for each entitled Client. For more details please refer to the “Investor
Compensation Fund” found on our website.
11. Communication between the Client and the Company
(a) The Client shall accept the risk of any financial losses caused by the fact that the Client has
received with delay or has not received at all any notice from the Company.
(b) The Client acknowledges that the unencrypted information transmitted by e-mail is not
protected from any unauthorised access.
(c) The Company has no responsibility if unauthorized third persons have access to information,
including electronic addresses, electronic communication and personal data, access data when
the above are transmitted between the Company and the Client or when using the internet or
other network communication facilities, telephone, or any other electronic means.
(d) The Client is fully responsible for the risks in respect of undelivered Company Online Trading
System internal mail messages sent to the Client by the Company.
12. Force Majeure Events
(a) In case of a Force Majeure Event the Company may not be in a position to arrange for the
execution of Client Orders or fulfil its obligations under the agreement with the Client. As a result
the Client may suffer financial loss.
(b) The Company will not be liable or have any responsibility for any type of loss or damage arising
out of any failure, interruption, or delay in performing its obligations under the Client Agreement
where such failure, interruption or delay is due to a Force Majeure event.
13. Abnormal Market Conditions
The Client acknowledges that under Abnormal Market Conditions the period during which the
Orders are executed may be extended or it may be impossible for Orders to be executed at
declared prices or may not be executed at all.
14. Foreign Currency
When a Financial Instrument is traded in a currency other than the currency of the Client’s country
of residence, any changes in the exchange rates may have a negative effect on its value, price
and performance and may lead to losses for the Client.
15. Advice and Recommendations
(a) The Company will not advise the Client about the merits of a particular Transaction or give him
any form of investment advice and the Client acknowledges that the Services do not include the
provision of investment advice in CFDs or the Underlying Markets. The Client alone will enter into
Transactions and take relevant decisions based on his own judgement. In asking the Company to
enter into any Transaction, the Client represents that he has been solely responsible for making his
own independent appraisal and investigation into the risks of the Transaction. He represents that
he has sufficient knowledge, market sophistication, professional advice and experience to make
his own evaluation of the merits and risks of any Transaction. The Company gives no warranty as to
the suitability of the products traded under the Client Agreement and assumes no fiduciary duty in
its relations with the Client.
(b) The Company will not be under any duty to provide the Client with any legal, tax or other
advice relating to any Transaction. The Client should seek independent expert advice if he is in any
doubt as to whether he may incur any tax liabilities. The Client is hereby warned that tax laws are
subject to change from time to time.
(c) The Company may, from time to time and at its discretion, provide the Client (or in newsletters
which it may post on its Website or provide to subscribers via its Website or the Trading Platform or
otherwise) with information, recommendations, news, market commentary or other information
but not as a service. Where it does so:
• the Company will not be responsible for such information,
• the Company gives no representation, warranty or guarantee as to the accuracy,
correctness or completeness of such information or as to the tax or legal consequences of
any related Transaction,
• this information is provided solely to enable the Client to make his own investment decisions
and does not amount to investment advice or unsolicited financial promotions to the Client,
• if the document contains a restriction on the person or category of persons for whom that
document is intended or to whom it is distributed, the Client agrees that he will not pass it on
to any such person or category of persons,
• the Client accepts that prior to despatch, the Company may have acted upon it
itself to make use of the information on which it is based. The Company does not make
representations as to the time of receipt by the Client and cannot guarantee that he will
receive such information at the same time as other clients.
(d) It is understood that market commentary, news, or other information provided or made available
by the Company are subject to change and may be withdrawn at any time without notice.
16. No Guarantees of Profit
The Company provides no guarantee of profit or of avoiding losses when trading. The Client has
received no such guarantees from the Company or from any of its representatives. The Client is
aware of the risks inherent in trading and is financially able to bear such risks and withstand any
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